Privacy Policy
How we handle your data
Data Controller
Solar Batterys Scotland Ltd is the data controller for personal data collected through this website and our services. We are registered in Scotland (Company No. SC712345) with our registered office at 27 Palmerston Place, Edinburgh, EH12 5AP.
Data Protection Officer: dpo@solarbatterys.co.uk
Data We Collect
We collect the following categories of personal data:
Identity Data
Full name, title.
Contact Data
Email address, telephone number, postal address and postcode.
Property Data
Property type, roof orientation, existing solar panel details, energy usage data, meter type, EPC rating.
Technical Data
IP address, browser type and version, time zone, operating system, and platform.
Usage Data
Pages visited, time on site, navigation paths, and referral sources.
How We Use Your Data
We process your personal data for the following purposes under the lawful bases indicated:
Providing quotes and surveys — To process your enquiry, arrange home surveys, and prepare installation proposals. Lawful basis: contract performance.
Installation delivery — To schedule, deliver, and commission your battery storage installation. Lawful basis: contract performance.
MCS and DNO registration — To register your installation with the Microgeneration Certification Scheme and notify your Distribution Network Operator. Lawful basis: legal obligation.
Aftercare and warranty — To provide ongoing support and manage manufacturer warranty registrations. Lawful basis: legitimate interest.
Marketing communications — To send relevant offers and updates where you have opted in. Lawful basis: consent. You may withdraw consent at any time.
Website analytics — To understand how visitors use our website and improve the user experience. Lawful basis: legitimate interest.
Who We Share Data With
We share personal data with the following categories of third parties only as necessary:
- -Battery manufacturers (GivEnergy, Tesla) for warranty registration
- -MCS and RECC for installation certification and consumer protection
- -Distribution Network Operators (SSEN, SP Energy Networks) for grid connection notifications
- -Home Energy Scotland for grant and loan applications you authorise
- -Google Analytics for anonymised website usage data
We do not sell your personal data to any third party.
Data Retention
We retain your personal data for the following periods:
| Data Category | Retention Period |
|---|---|
| Enquiry data (no installation) | 2 years from last contact |
| Customer installation records | 25 years (building regulations) |
| Financial and invoice data | 7 years (HMRC requirement) |
| MCS certificates | 25 years |
| Marketing consent records | Until consent withdrawn + 1 year |
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of access
Request a copy of your personal data
Right to rectification
Correct inaccurate or incomplete data
Right to erasure
Request deletion of your data
Right to restrict processing
Limit how we use your data
Right to data portability
Receive your data in a portable format
Right to object
Object to processing based on legitimate interest
To exercise any of these rights, contact us at dpo@solarbatterys.co.uk. We will respond within 30 days.
Cookies
Our website uses the following cookies. You can manage your cookie preferences through our cookie consent banner.
| Cookie | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years | Analytics |
| _ga_* | Google Analytics | Maintains session state | 2 years | Analytics |
| _gid | Google Analytics | Distinguishes unique users | 24 hours | Analytics |
| cookieConsent | First party | Stores cookie consent preference | 1 year | Necessary |
| sessionId | First party | Maintains user session | Session | Necessary |
ICO Registration
Solar Batterys Scotland Ltd is registered with the Information Commissioner's Office (ICO) under registration number ZB612345. If you are not satisfied with our response to any data protection concern, you have the right to lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.
Last updated: March 2026. This privacy policy may be updated periodically. We will notify you of any material changes by email or through a prominent notice on our website.